Ms Rehana Meeajane (f) Qualified in 1995 - AMSPAR Diploma in Practice Management. Awarded Best Practice Manager 2005 from the RCGP Languages: English, French The Practice Manager provides leadership and management skills to enable the practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment. She is responsible for the smooth running of the practice and maintaining a happy and committed team. She would be happy to hear your views and suggestions about the services offered by the practice. |
Mrs Delia Heather (f) The Assistant Practice Manager works with the Practice Manager and helps in the smooth running of the practice. She also deputises in the Practice Manager's absence. |
Secretaries The Secretaries deal with any enquiries regarding letters that your doctor may have written about you. They also deal with correspondence between the practice and outside agencies such as hospital outpatient departments, private consultants, solicitors and insurance companies. Please ring the secretaries who will be pleased to help you. |
Reception Staff All our staff are there to help you and are pleased to do so. The receptionists are your link with the rest of the practice. They may need to ask you medical details in order to work effectively and at all times are working under the instructions of the doctors. All information given to them is treated in confidence and they are bound by the same code of conduct as the doctors and nurses. The more information you are able to give to the girls, the better they will be able to assist you. It is a difficult and demanding job - please be patient and courteous to our staff at all times. |
Registration Secretary The Registration Secretary deals with the registration of new patients and the removal of patients leaving the practice. |
Summariser The Summariser keeps patients' clinical records up to date on the computer. |